World-class Support
mindSHIFT takes a proactive approach to customer support by:
- delivering new product updates and support alerts
- monitoring networks and devices
- backing up and storing customer server and workstation data.
Our Network Operations Center is physically staffed 24/7. Our team of Customer Care representatives is also available around-the-clock , answering more than 100,000 Help Desk requests each year -- nearly 300 per day!
Technical Support
We match our proven systems and processes with the most experienced technical support team in the industry. You may contact us by email or by phone.
We provide professional services that deliver technology solutions to your business problems. mindSHIFT’s seasoned engineers and consultants have years of experience with hundreds of engagements that cover a broad spectrum of requirements.. Typical projects include:
- Technology renovation and system migration
- Storage and business continuity technologies
- Application software packaging, deployment and workstation management
Contact us to learn more.