IT Expertise to Grow On
With a lean internal IT staff and a growing number of charter schools, this urban charter school system decided they needed support from a third-party IT provider. But its first venture into outsourced IT didn’t turn out as planned. The provider was better suited to handling one or two schools—not a charter school system with plans to triple their number of schools, adding at least one school per year.
mindSHIFT replaced the smaller IT provider, implementing improvements ranging from documented IT processes for new school openings to cloud infrastructure, internet access and WAN services for all schools. In addition, mindSHIFT established onsite and remote support for all technology as well as remote server backup. To support the charter school system’s transition to online testing, mindSHIFT implemented and managed 1,300 wireless access point so tests could be administered via laptops or tablets in the classroom. When the system needed a better solution for sharing student information, mindSHIFT created a custom intranet curriculum management application. And when the system’s existing server infrastructure had reached end-of-life, mindSHIFT migrated the school system to a more current platform—reducing infrastructure and hardware costs.