Partnering with mindSHIFT

We're not your average IT team. We're your partner.

Our Process

At mindSHIFT, there is no such thing as one size fits all. So we're not like other IT companies who try to force-fit à la carte, off-the-shelf solutions to your unique business needs. From our very first interaction, we listen to your problems and learn about your pain points and business goals before we act. For us, it's all about putting ourselves in your shoes—not just as your IT provider but as a mission-critical partner and problem-solver for your organization. As a result, we can truly tailor our solutions to help your organization grow.


We listen before we act

Deeply understanding your unique needs is always our first priority. That's why we start every new client interaction with in-depth research and analysis to identify known and unknown pain points and inefficiencies so we can align our IT solutions to truly serve your needs and grow with you.


With mindSHIFT, you get more than our technical know-how; you get a proactive partner in thought leadership. We help you think about IT strategically, which means you will benefit from our depth of expertise in using IT to not only satisfy your needs but also to improve your business—from streamlining processes to cutting costs to scaling into new markets—your goals are our strategic directives.

Implementation & Support

We never forget that at the other end of technology is a real, live person who needs to use it. So when we implement IT, your people and how they work is foremost in mind. We take care of everything so that nothing disrupts your business. And when something inevitably comes up, our award-winning support staff is well-known for providing timely and responsive solutions when you need them most—now.

Always Part of the Deal

Ready to empower your digital workforce? Enable your employees to work faster, smarter and more efficiently—inside the office and out.

• 24/7/365 NOC (Networking Operations Center)

• Exceptional Customer Service • Knowledgeable Helpdesk

• Access to our experts when you need them

"A partner is an organization that can provide not only IT services but strategic thought leadership in planning and decisions that affect the business. mindSHIFT can tell me the most cost effective way, and the best way to do something, and then they can go out and execute. They help in product selection, program management, budget planning, facilities coordination, whatever we need them to be, they become that, so we can meet our goals on time and every time."